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We’re confident that our customers are completely satisfied with their purchases and our services. Otherwise, if there’s any unsatisfactory with purchases or in need of help regarding our products and services, drop us an email to service@homrest.com. We will work around the clock to get your satisfaction.
When you order from us (www.homrest.com), we guarantee all items before shipment are brand new and have been checked carefully. If you receive the items that are not what you expected or doesn't work in 60 days from the date of purchase, we'll exchange or refund you the money you paid. Please refer to our Return Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly and thoroughly as we can. We want you to be our lifelong customer.
We understand our customers want to hear from us as soon as possible. You don't want to wait for days for our responses. Our customer service team pledges to you that we answer your inquiries quickly within one working day, not later than two working days. You'll be pleased with our rapid response.
We will not distribute your email address, receipt information or any other personal information to others. We will never discuss your personal situation with anyone else. We want to earn your trust. We will always treat you with respect and we value your privacy. If you want to know more about how we use your information, please refer to our Privacy Policy.