Homrest 44" Propane Gas Fire Pit Table 50000 BTU with Windguard, Aluminum Tabletop, Black
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【FIRE PIT TABLE】
- A 50000 BTU outdoor fire pit table equipped with a standard 20-lb propane tank, is dual-purpose with a lid, extending the use scenario and enjoying the great outdoors.
- Steel frame, stainless burner, waterproof cover, and lava rocks, make it durable; electronic ignitor and control valve, anti-splash mesh, safe and convenient, create a wild-joy resort on the patio with this outdoor fire pit furniture ensemble.
【STURDY & DURABLE】
- The fire-fit table is constructed from a powder-coated iron frame, the tabletop can hold up to 330 pounds.
- Woven from UV-resistant rattan wicker for strength and heat resistance.
- The fire bowl is stainless steel to protect it from high temperatures and rust from water exposure.
【MULTI-FUNCTIONAL】
- When covering the lid, it becomes an ordinary table and can be used as a dining table,coffee table, etc.
- Waterproof cover protects your fire pit table from damage when it rains and snows.
【ENVIRONMENTAL & SAFE】
- Our fire Pit table runs on propane fuel, a clean-burning energy source.
- Produces almost no air pollutants or greenhouse gas emissions.
- The ignition unit is equipped with a thermonuclear device that shuts off the gas when the flame goes out for safety.
【EASY REPLACEMENT OR PROPANE TANK】
- Propane tank storage is designed for pull-out.
- The interior space can be used to store about 20 pounds of propane tanks.
【HIGH-QUALITY WICKER】
The new wicker made of high-density polyethylene is suitable for all weather, and the wicker rated at 2000 UV hours resists fading for up to 3 years.
【STEADY AND INSULATED TABLETOP】
The insulated aluminum tabletop is easy to clean and does not get hot after prolonged use.
【DOUBLE BURNER】
Instead of a single burner from other sellers, we upgraded it to an H burner. H-burner brings you a warmer experience.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
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