Homrest 100 Inch Wall Mounted Recessed Electric Fireplace, LED Flames with 12 Colors
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【Like a Real Flame】
- This wall-mounted electric fireplace features a crystal ember bed with 12 realistic flame colors and 5 brightness options.
- The flame beautifully imitates the burning of a fire, which gradually brightens when it is opened, and slowly extinguishes when closed.
【Flame and Heat Independent】
- The flame effect and heating function are independent of each other, and the flame effect can be operated with or without heating.
【Powerful heating function】
- It can adjust any temperature from 62F to 82F.
- The 5120BTU fireplace heating output can be adjusted to 750W or 1500W, depending on your room temperature, providing up to 400 square feet of auxiliary area heating.
【Overheating Protection Design】
- This CSA and ETL safety-certified linear fireplace has a safe thermal cut-out for overheating protection. Once the temperature is too high, it will stop heating.
- The heat is good for maintaining the natural humidity within the air without making the room too dry.
- This electric wall fireplace features a black tempered glass front panel for better protection.
【Flexible Control & Assembly Free】
- The automatic timer shutdown time can be selected from 1 hour to 8 hours, providing you with flexible time.
- Two control modes: screen touch control and remote control.
- This fireplace does not require assembly and supports three installation modes: wall-mounted, built-in and free-standing.
Realistic Flames for Authenticity
High-intensity LED lights provide a realistic flame effect with nine flame colors and nine ember effects from a dim glow to a roar. This fireplace LED insert allows you choose between simulated fire logs or shimmering glass crystals to suit your mood.
Safe and Efficient Home Heating
This LED electric fireplace insert has supplementary heat, making it perfect year-round. The homrest fireplace is suitable for any season, whether you want to set the mood with flame-only mode in summer or offer warmth in winter.
Dual-Mount Versatility for Ultimate Convenience
You may integrate this gorgeous led insert fireplace into your house by recessing it into the wall, mounting it directly on the wall, or using it as a free-standing device. No assembly is needed, and the elegant, low-profile black stainless steel frame matches any design.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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