Homrest 120.8 Inch Oversized Sectional Sofa with Ottoman for Modern Living Room - Light Gray
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【Description】
Homrest Double-Thickness Cushion Modular Sectional Sofa upholstered in cozy teddy fleece offers cloud-like comfort via double-layer foam and spring support. Its free combination design with a removable ottoman that allows for custom L-shape or chaise configurations. Enjoy Wide Space with extra deep (22.5") seats supported by a sturdy frame (300 lbs capacity per seat). Ideal for modern, comfortable living rooms.
【Double-Thickness Cushion】
- The living room sectional couch features double-layer thickened seat cushions with high-density foam and spring system with 50% resilience to ensure a comfortable sitting experience.
- You can enjoy the feeling of sinking into a cloud-like seat at home, the plush cushions will hug your body and provide unrivaled comfort.
【Free Combination】
- The removable ottoman can be combined with any of the 3 single sofa seats to form a consort chaise longue, or converted into an L-shaped sofa depending on your space or needs, the ideal furniture combination perfectly suited to different occasions.
【Wide Space】
- Bringing comfortable seating options to your living room, this spacious sofa features a 30% wider seat width than its counterparts and a 22.5-inch depth per seat, giving you plenty of room to use when sitting or reclining.
- In addition, the removable ottoman is perfect for footrests or as a small coffee table.
【Comfortable Fabric & Sturdy Frame】
- This couch cover is made of teddy fleece material, which is comfortable to touch and breathable.
- The sofa frame is made of metal and wood, featuring high quality solid wood and high carbon springs, giving each seat a weight capacity of up to 300 lbs and won't collapse after long hours of use.
- The plush touch, solid frame and spacious, clean shape fit any decor!
【Easy Assembly】
- Your Upholstered Sofa will be delivered in 3 boxes, which may arrive at different times. We guarantee delivery of the complete sofa set.
- In addition you will receive detailed and clear instructions in the package you receive, as well as all the necessary hardware and tools.
- The whole assembly process will only take two people about half an hour to complete, which saves 50% of the assembly time compared to other sofas.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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