HOMREST 29.9"Tall Outdoor Solar Power Water Fountain - Resin Pottery Cascade Garden Water Fountain with LED Lights Effect for Patio Deck Yard Home,Brown
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Timeless Brown Resin Craftsmanship: Made from high-quality resin with a reinforced plastic frame, thisoutdoor water fountain features a warm brown finish that mimics authentic pottery, bringing a rustic yet elegant vibe to any outdoor setting. Its smooth surface is easy to wipe clean, and the sturdy build ensures stability even with constant waterfall flow, making it a durable, long-lasting addition to your landscape
Rechargeable Solar Power & Dependable Performance: Equipped with a solar panel that recharges by harnessing sunlight, plus a 120V pump , this water fountain outdoor runs efficiently on stored solar energy. No messy wires or ongoing electricity bills—just place it in a sunny spot to recharge during the day, and the pump delivers steady water flow for the waterfall, operating quietly to preserve the peaceful ambiance of your outdoor space
Magical LED Lighting for Nighttime Charm: Comes with 3 LED lights that illuminate the cascading waterfall after dark, casting a soft glow that turns your garden or patio into an enchanting gathering spot. This outdoor fountain transitions seamlessly from a elegant daytime decor piece to a captivating nighttime focal point, enhancing the beauty of your outdoor space around the clock
Perfect Size for Versatile Placement: At 88×37.33×35cm, this outdoor water fountain is compact enough for small patios or entryways, yet substantial enough to make a statement in larger gardens. Its lightweight design—allows for easy relocation, so you can rearrange your outdoor decor effortlessly while enjoying the soothing waterfall wherever you desire
All-Inclusive Kit for Effortless Setup: This water fountain outdoor comes with everything you need to get started—1 resin fountain, 1 resin tank, 1 rechargeable solar panel, 1 pump, and 3 LED lights. No complex tools or professional installation required; simply assemble, place it in a sunny area to recharge, and enjoy the calming waterfall in just minutes
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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