HOMREST 3D Kneading Massage Office Chair with 16 Kneading Nodes & Lumbar Support, Ergonomic Reclining Desk Chair with Footrest & Linkage Armrests, Black
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- ๐๐ ๐๐๐๐ฉ-๐๐ง๐๐๐๐ข๐ง๐ ๐๐๐ฌ๐ฌ๐๐ ๐: massage office chair is equipped with ๐๐ ๐ค๐ง๐๐๐๐ข๐ง๐ ๐ง๐จ๐๐๐ฌ , providing a more even and deep massage effect on the waist and back. It simulates professional kneading techniques, bringing a comfortable deep massage experience and effectively relieving muscle soreness caused by prolonged sitting in the office.
- ๐๐ฆ๐ฉ๐ฅ๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ข๐ณ๐๐๐ฅ๐ ๐๐๐ฌ๐ฌ๐๐ ๐ ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐: office massage chair offers ๐ ๐ฅ๐๐ฏ๐๐ฅ๐ฌ ๐จ๐ ๐ฆ๐๐ฌ๐ฌ๐๐ ๐ ๐ข๐ง๐ญ๐๐ง๐ฌ๐ข๐ญ๐ฒ and ๐ ๐ฆ๐๐ฌ๐ฌ๐๐ ๐ ๐ฆ๐จ๐๐๐ฌ, which can be switched between positive and negative kneading directions. Whether it is gentle and soothing or deep massage, it can meet different relaxation needs. The 60 ยฐ F heating function can provide an appropriate amount of heat during the massage process without overheating.
- ๐๐ซ๐ ๐จ๐ง๐จ๐ฆ๐ข๐ ๐๐๐ฌ๐ข๐ ๐ง & ๐๐จ๐ฆ๐๐จ๐ซ๐ญ ๐๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ: home office desk chair is designed ergonomically to conform to body curves and provide multi-point support. The seat cushion adopts a shock-absorbing spring system and high-density sponge, providing long-lasting comfort. The detachable cushion provides support for the waist and head, providing comfort during work and detachable during massage, ensuring a comfortable posture for work and rest.
- ๐๐ฎ๐ฅ๐ญ๐ข ๐๐ฎ๐ง๐๐ญ๐ข๐จ๐ง๐๐ฅ ๐๐๐ฃ๐ฎ๐ฌ๐ญ๐ฆ๐๐ง๐ญ ๐๐ฎ๐ง๐๐ญ๐ข๐จ๐ง: The seat height of this executive office chair can be adjusted between 18.5'' - 22 ''; The backrest angle can be adjusted between 90 ยฐ -155 ยฐ and is equipped with a telescopic foot pedal, which can easily switch to rest mode; The soft cushion connects the armrest to the backrest, providing stable support for sitting and lying arms.
- ๐๐๐ฌ๐ฒ ๐๐๐ญ๐ฎ๐ฉ & ๐๐๐ซ๐ฏ๐ข๐๐: office desk chair comes with all necessary accessories and detailed assembly instructions for quick assembly; Massage is controlled by a remote control for convenient operation; If you have any questions about the product, we will provide you with a solution within 24 hours
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
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