HOMREST 9 Piece Patio Dining Set, Outdoor Dining Table And Chairs Set For 8, 8 PVC-coated polyester Chairs, 1 Iron Square Table With Adjustable Umbrella Hole (1.57"-1.97"), Gray
Regular price
$509.99
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- 【Weather Resistant】Made of powder-coated iron frames and equipped with rust-proof screw caps, our outdoor dining table and chairs are all-weather resistant and low maintenance.With premium quality, this patio dining set can transform your backyard, porch, or poolside into a comfortable dining area, creating an outdoor oasis of relaxation for you.
- 【Square Dining Table】Spacious enough to accommodate a family dinner or gathering of 8 people. The slatted design is not only distinctive but also allows for drainage.This dining table features an adjustable umbrella hole that fits most outdoor umbrellas on the market, offering you additional options.
- 【Breathable Teslin Fabric】Crafted from selected Teslin fabric, the chair's back and seat feature a tight weave that offers exceptional elasticity and breathability, ensuring the chair's comfort and softness, all while upholding its weight-bearing capacity.
- 【Comfortable Seating】Considering ergonomics, the curved backrest and armrests of each chair provide excellent support for the waist and back. The angled backrest and curved armrests ensure unparalleled comfort, allowing you to fully relax outdoors.
- 【Stackable Chairs】When not in use, the outdoor chairs can be neatly stacked for efficient storage, and the space above the armrests makes for easy handling.Weighing just 10 pounds each due to their lightweight design, the chairs are easy to transport.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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