Homrest Bouncy Castle, Inflatable Bounce House with Blower, Jumping Castle with Water Slides for Kids Backyard, High Quality Oxford Cloth Heavy Duty, Idea for Kids 3-6
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This is an bounce house for kids 3-6. It is made of high-quality Oxford cloth. It is durable and very easy to clean and maintain. While children play happily, it also provides convenience for parents¡¯ daily cleaning and maintenance. It is recommended for three school-age children to use it at the same time. The pools, slides, and trampolines provided by the zoning design can bring different happiness. When the weather is hot, it is more suitable to use the included water pipe for water gun games, role play or daily exercise can be achieved with this inflatable water slide.
Children's Safety: In order to protect children's safety during use, there is a mesh safety net around the jumping area, which can support children to lean on for a short period of time; the climbing area has corresponding strong handrail pull rings to facilitate children to complete the climb better. There is a buffer section at the bottom of the inflatable slide to prevent children from sliding out. Ground stakes are used to protect the inflatable house and the blower, which stabilizes the overall structure from tilting due to wind. It is necessary to keep the blower on during use. The slight air leakage at the interface is to avoid excessive expansion of the water slides for kids backyard, control the overall elasticity, and protect children's safety.
Fun Features: A rock climbing wall, water slide, bounce house, movable water cannon and splash pool provide a variety of water activities; keep multiple kids entertained at the same time. When the weather is hot, you can add water to the pool to create a splashing area. At other times, you can fill it with ocean balls or any soft toys, giving you and your children more creative possibilities.
Premium Heavy-duty Material: The entire body of this inflatable bounce house for kids is made from durable, strong 840D oxford cloth; reinforced stitching provides maximum strength for years of happy bouncing. Please use it on soft contact surfaces such as grass instead of cement floors. Do not drag it hard when there is water in the pool to avoid scratches by sharp objects and weaken the support of the product. (Additional repair subsidies of the same color are provided to deal with sudden damage.)
Quick, Effortless Setup: Equipped with an electric blower, inflating is fast and convenient. This water slide bounce house can be inflated to full state in one minute, so children will not waste their patience by waiting for a long time. The process of inflating with a blower is simple. For further safety protection, please ask an adult to complete installation before each use.
Eco-friendly Materials: Enjoy safe play with our bounce house with blower - low emission, toddler-friendly materials that meet federal safety CPC standards and are formaldehyde and odor free.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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