HOMREST Electric Office Chair with USB Charging,Footrest,Microfiber,Beige
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- High-Weight Capacity & Inclusive Design: With a robust construction tested to support up to 400 lbs, this big and tall executive chair offers a reliable and sturdy seating solution, designed to accommodate a wider range of body types for all-day comfort and confidence
- Convenient Usb Charging: Stay powered up while seated. The built-in USB port lets you charge your phone or tablet as you work, watch shows, or video call—no need to leave your seat or hunt for a wall outlet Note: This chair requires continuous power connection to operate reclining and USB functions (no built-in battery).
- Full-Body Ergonomic Support: Designed for those who work or relax for extended periods, this recliner office chair offers adjustable head, neck, back, and foot support to help maintain comfortable posture—whether you're finishing long-time work, gaming or a report
- Smooth 360° Swivel & Heavy-Duty Mobility: Built with a robust five-star metal base and smooth-rolling casters, this computer chair moves easily across carpets and hard floors—ideal for multitasking in a home office or reaching items in your workspace without straining
- Modern Design That Complements Your Space: Featuring a sleek silhouette and versatile style, this reclining chair fits naturally into office setups, home office, or studio apartments—adding a touch of refined elegance to your interior
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
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