HOMREST Executive Office Chair, Vintage Wingback Faux Leather Chair with Solid Wood Armrest & Smooth Wheels, Rocking Function, Black
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- Vintage Wingback Boss Chair Design: This executive office chair stands out from generic work chairs with its mid-century inspired tufted wingback silhouette. The classic button tufting, streamlined solid wood armrests, and smooth surface create a timeless vintage charm, making it not just a functional office chair but also a stylish decor piece for your home office, study, or even living room.
- Easy Maintenance & Long-Lasting Durability: Designed for daily use in work spaces, this Boss chair features a resilient surface that is smooth and easy to clean. Accidental spills or dust can be wiped away effortlessly with a damp cloth, maintaining its sleek appearance with minimal effort. Its robust construction ensures it retains its shape and stability even after prolonged use.
- Ergonomic Contoured Back for All-Day Comfort: The high contoured back perfectly fits the natural curve of your spine, effectively relieving lower back pressure and reducing fatigue during long work hours. The thick sponge seat and padded armrests provide soft yet supportive cushioning, letting you sit comfortably for hours.
- Adjustable & Sturdy Solid Wood Base: Customize your comfort with versatile adjustable features: seat height adjusts up to 4 inches to match different desk heights, the rocking function can be locked or freed for focused work or casual relaxation, and recline tension is adjustable to fit your preference. Unlike ordinary metal bases, the premium solid wood base adds a vintage, high-end touch while ensuring long-lasting stability.
- Easy Assembly & Wide Application: All necessary hardware and detailed installation manuals are included for simple assembly. This Vintage Wingback Chair fits perfectly for home office, living room and daily relaxation, creating a cozy vintage lounge space for your home.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
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