HOMREST Inflatable Tents for Camping with Skylight, Blow Up Tent with Large Mesh Doors & Hand Pump, 1 Minute Quick Setup Air Tent, Waterproof Oxford
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- 【300D Oxford Fabric】The inflatable tent features a fully waterproof PE base and sealed seams with a PU3000mm waterproof rating & UPF50+ protection, delivering exceptional sun and UV blocking
- 【1-Minute Rapid Inflation】Forget the hassle of traditional tent poles and assembly! Thanks to an efficient inflatable pole design, you can simply use the included pump. It frees up more time for camping fun
- 【Family Camping Tent】It expands to 118.1" x 82.6" x 78.7" (L x W x H), offering ample standing and activity height inside. It folds into a portable storage bag, comfortably sleeps 2, and accommodates up to 6 for activities—perfect for family camping
- 【Large Skylights & Convection Design】This tent features 2 mesh screen windows, 1 oversized double-layer mesh door, and 1 expansive skylight, providing efficient internal air circulation. Each door and window can be rolled up, so you can choose to open them or not depending on your needs. The inflatable tent also features 2 large storage bags for convenient item storage
- 【Risk-free Purchase】Our air tents are strictly inspected before leaving the factory. When you finish your trip, you can simply place all components back into the zippered carry bag for transport; please ensure it is dry before storage. This inflatable tent is not recommended for prolonged use in heavy rain. If you have any questions, please contact us. We are ready to help and happy to hear from you
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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