HOMREST Outdoor Table and Chairs for 4, HDPE Weather Resistant Outdoor Dining Set, Black
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Spacious dining table with hole This outdoor furniture dining table with a 1.96-inch hole fits most umbrella, providing shade on sunny days and shelter on rainy days. The outdoor table measures 66.9 inches long, 31.9 inches wide and 29.5 inches high, providing plenty of space to accommodate dining, set drinks and table decorations.
Comfortable and sturdy These two ergonomic dining chairs feature wide armrests and slatted backs, extended design, 20.5-inch seats for more comfortable seating, weight 400 pounds, and can be easily seated for larger people.、
Simple and safe design Designed for the family, this outdoor dining set provides a comfortable and safe space for outdoor dining and gatherings. The rounded edges of the chair armrests are more secure and ideal for families with children. The simple style makes it suitable for many different outdoor venues.
All-weather use This patio dining set for 4 stands the test of all weather elements and provides long-lasting performance. The sturdy frame and high-density polyethylene material ensure the durability and reliability of the table and chair, allowing you to enjoy outdoor dining for years to come.
Simple installation This patio table and chairs set of 4 comes with detailed instructions and all the necessary hardware so you can easily install an hdpe chair in 15 minutes. Save a lot of time and effort. (Note: Do not tighten the screws until finished). If you have any questions, please feel free to contact us!
Comfortable and sturdy These two ergonomic dining chairs feature wide armrests and slatted backs, extended design, 20.5-inch seats for more comfortable seating, weight 400 pounds, and can be easily seated for larger people.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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