HOMREST Pergola Louvered 10x20, Aluminum Hardtop Pergola with Adjustable Roof for Sun & Rain Shade, Outdoor Gazebo with Integrated Drainage System, Modern Rustproof Patio Canopy Carport
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$2,099.99
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- Adjustable Louvers: Take full charge of your outdoor comfort with the easy-to-use crank system. Open the vented louvers to let in fresh air and warm sunlight, or close them tightly to create solid shade and block out rain. The powder-coated aluminum louvers reflect harsh sunlight, reducing under-roof temperatures. From sunny days to rainy spells, stay comfortable in every season
- Built-In Drainage System: Rainwater flows from the louvers into hidden gutter channels, then down through the posts and out to the ground. This seamless design prevents water from pooling or leaking, keeping the area underneath dry and well protected
- Modern Elegance: Transform your patio with this sleek louvered pergola. The streamlined design adds a stylish edge to any backyard or commercial space. Built with thick aluminum posts for solid stability, while the open layout makes your area feel larger and more breathable—perfect for relaxing or entertaining
- Premium Materials: This pergola is built to last, featuring reinforced aluminum posts for extra strength and wind resistance, with wind rating of up to 70 MPH. The rustproof, all-aluminum frame stands up to rain, sun, and everyday wear, making it ideal for year-round use. Pre-drilled base plates and included expansion bolts make setup faster and easier
- Versatile for Outdoor Setup: Use it as a freestanding structure or attach it to your home for a seamless outdoor extension—perfect for dining, relaxing, or hosting. Ideal for backyards, restaurant patios, cafes, or any commercial space needing comfort and coverage. Easy 2-4 hour assembly —clear instructions included
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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