HOMREST Swivel Accent Chair, Ergonomic Adjustable Backrest Barrel Chair with 360° Rotation, Thick Velvet Cushion and Solid Wood Frame, Beige for Living Room, Bedroom, Office
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Personalized Ergonomic Support: The adjustable backrest offers three height settings (up to 3.12 inches), allowing you to customize the support for your lower and mid-back. This feature, combined with the thick 11-inch high-resilience foam cushion, helps maintain proper posture and reduces muscle strain during extended periods of sitting.
Premium Quality and Feel: Upholstered in soft, dense denim velvet, this chair not only feels gentle against the skin but also adds a touch of sophistication and warmth to your home decor. The durable fabric is built to resist daily wear while maintaining its aesthetic appeal.
Effortless Mobility and Stability: The sturdy rubberwood base enables smooth and quiet 360-degree rotation, allowing you to easily change direction or converse without leaving the seat. The integrated non-slip pads protect your flooring from scratches and ensure the chair remains firmly in place when needed.
Robust and Long-Lasting Structure: Built with a solid wood frame and supported by inner springs for even weight distribution, this chair promises exceptional durability and can comfortably support up to 250 lbs. The high-quality materials ensure it remains a cherished part of your home for years to come.
Versatile Placement: Perfect for various settings including living rooms, bedrooms, home offices, reading nooks, or even apartments and dorms. Its compact design helps save space without compromising on style or function.
Hassle-Free Setup: The chair arrives partially assembled with clear instructions and all necessary tools, making the final setup quick and straightforward. (Note: Remember to unzip the seat bottom to retrieve the adjustable backrest before installation.)
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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