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7 Pcs Outdoor Rattan Sectional Sofa with Cushions & Coffee Table, Blue
Regular price
Sale price
$589.99
Regular price
$1,099.99
Limited time offer
Get $10 off your first order! Use code: HOMREST10 at checkout. Learn more
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- 【STURDY & DURABLE】 The 7-piece patio sofa set comes with cross-quality construction, all weather-resistant wicker, and pressure relief cushion. Every seat can bear 400 lbs. This furniture set is solid and durable for maintaining for years.
- 【HIGH-QUALITY PE RATTAN】 This half-round rattan is more durable than other rattans and has a more upscale look. Designed with weather UV-resistant PE rattan, each piece will not crack, split, or incur other wear and tear.
- 【5 POSITIONS BACKREST】 We added an adjustable backrest design for the corner sofa, you can toggle to multiple reclining positions. The chair can become a lounger, chaise, or bed, allowing you to enjoy afternoon tea time.
- 【4.5" EXTRA THICK CUSHION】 Our 4.5" patio set cushion provides exceptional comfort with its soft and flexible texture, allowing for a relaxing seating experience. Sit on it and feel the breeze on your face, the fragrance of flowers wrapped around your nose.
- 【EASY ASSEMBLE AND IDEAL SIZE】 No worry if you only receive one box, the others are on their way. It can be assembled easily according to the instructions, and no extra tools are needed.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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