HOMREST Patio Lounge Chair Outdoor Set of 2, Wicker Tanning Chairs with Wheels, Headpillow, Ergonomic Arms & Cushion for Poolside Beach (Khaki)
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Longer days beg for an elongated chaise
Oh, those hazy, lazy days of summer lounging by the pool. Or reclining on the deck with a glass of rosé. Or gazing at the stars next to someone you love. Make those moments even more perfect with the right chaise beneath you. Ours are long on style, comfort, and affordability, so you can relax and make the most of the season.
- The back of outdoor chaise lounge can be adjusted from high upright position to the flat to meet your multi demands.
- You can take a nap when lounge chair recline flat, or have a great relax time when recline high position.
- Patio rattan lounge chair come with 3 inch thick padded cushion offer you a super comfort even for a prolonged period of time in a reclined position.
- Cushions can be tied on lounge chair, so you don't need worry the slip problems. The cushion covers are removable and washable.
- This sun lounger weather-resistant PE rattan wicker are wear and fade resistant which offers good texture and a long-time use.
- You can remove the cushion from lounge chaise in hot summer day or add cushion on this pool furniture for winter use.
- Romovable cushion featurs a superb fabric cover which can be clean easily.
- HOMREST adjustable outdoor pool lounge chair makes a good addition to any outdoor setting.
- Perfect for pool, balcony, garden, sandy beach, outdoor recreation place and other suitable place. Give people a good sense of visual design.
- Easy movement with two back wheels for transporting your lounger from place to place around your lawn, patio or deck.
- This patio furniture chaise lounge chair come with all necessary accessories and included.
- We promise that we will send you new accessories for free of charge if there is any missing parts.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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