HOMREST 10' x 13' Lean to Gazebo, Patio Gazebo with Adjustable Galvanized Roof, Hardtop Wall Mounted Gazebo with Full Metal Frame, Outdoor Pergola for Deck, Porch, Garden, Backyard
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Are you looking for an ideal outdoor arrangement which has the perfect combination of practicality, durability, and style? Our hardtop wall mounted gazebo is a great choice flaunting numerous advantages to fulfil all your set expectations regarding the outdoor space. This backyard gazebo with a retractable galvanized roof has a sturdy build and durable design, a simple yet practical design that can be used in a variety of scenarios, and a complete set of assembly tools. It will surely create very magically for you an outdoor world like no other.
Retractable Galvanized Roof: The top of this lean to gazebo uses high-quality materials, that is, four retractable galvanized metal panels. Not only does it offer great sunshading performance, but it also has a manual opening and closing function. You can open and close it with the provided pole as needed. This allows you to freely control the amount of sunlight you get, and it can also protect you from wind and rain.
Durable Aluminum Construction: This wall-mounted gazebo is made of an aluminum frame, which is rust-resistant and can withstand extreme weather. The frame is not easily damaged by wind, snow, or rain, and it has high strength and can resist ultraviolet rays, making it last a long time. The frame is supported by sturdy and thickened columns and top beams. It is fixed to the hard and flat ground with expansion bolts, ensuring long-term stability.
Efficient Drainage System£ºThis 10' x 13' hardtop gazebo has excellent drainage capabilities. Rainwater will be directed to the columns through the integrated drainage system and then flow out to the ground through the grooves at the bottom. This prevents water from pooling during rainy days or when the snow melts.¡¡Its sloping roof¡¡not only gives it a modern look but also aids in drainage, making the drainage more efficient.
Multi-Scene Application: Our lean to gazebo with adjustable roof can be installed in garden or courtyards, by the swimming pool, and other places as an outdoor sunshading device. You can also hang string lights for decoration, making it an ideal choice for relaxation, barbecues or parties. It creates an extra space for entertainment and socializing for you.
Complete Assembly Tools: The package includes clear installation instructions and tools. We suggest you assemble the patio gazebo together with two or three friends, following the instructions step by step. If you have any questions, feel free to contact us and we'll help you solve them.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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