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Homrest 11'x 13' Hardtop Gazebo, Wood Outdoor Gazebo, Polycarbonate Double Roof, Netting and Curtains, Patio Gazebo
Regular price
Sale price
$1,399.99
Regular price
$1,699.99
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【STURDINESS & COMFORT】
- This patio gazebo is a polycarbonate roof gazebo, which can block sunlight rain, and snow very well.
- The wooden columns and reinforced base as well as the triangular reinforcing poles of the columns will make the gazebo more stable and not easy to shake, and you won't have to worry about damage for a long time to come.
- Meanwhile, the double roof gazebo also ensures good ventilation.
【PERFECT DRAINAGE SYSTEM】
- The inclined angle of this gazebos for patios coupled with the polycarbonate material ensures that rainwater flows down smoothly and does not allow rain, snow, and leaves to remain on the top of the gazebo, which prolongs the service life of the hard top gazebo as well as makes it more aesthetically pleasing to the eye and reduces the number of steps required for cleaning.
【LIGHT UP YOUR OUTDOOR SPACE】
- The top of this backyard gazebo offers two practical J-hooks and a sturdy U-hook, which can be used to hang lights, fans, etc., which will allow you to enjoy the outdoor hardtop gazebo in the evening and in the summer as well, and the three hooks also mean more versatility, so you can hang as many items as you want.
【PRIVACY & SECURITY】
- Gazebo with curtains give you more options for outdoor entertaining. Curtains can protect your private space while shading you from the sun, allowing you to enjoy your private time.
- The netting ensures ventilation while keeping out of the permanent gazebo, taking care of your and your family's health.
- The independently sliding curtains and netting can be easily pulled, and the four-side opening and closing design makes it easy to get in and out.
【】Stylish and Beautiful
- The unique combination of this gazebo wood and polycarbonate roof makes the gazebo more beautiful and fashionable, It can be easily adapted to your patio, pool, or backyard, and will be a bright landscape wherever it is.
- You can cool off, meet guests, talk with friends, and entertain in the gazebo hardtop.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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