Save 31%
Homrest 12'x20' Hardtop Gazebo, Outdoor Polycarbonate Double Roof Canopy, Aluminum Frame Permanent Pavilion
Regular price
Sale price
$1,299.99
Regular price
$1,899.99
Limited time offer
Get $10 off your first order! Use code: HOMREST10 at checkout. Learn more
Available in stock (20)
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Couldn't load pickup availability
Features
- [DOUBLE TOP DESIGN]: For fuller protection and fresher air, our patio gazebo features a ventilated, double-layer polycarbonate roof. It prevents harmful UV rays while allowing air circulation and helps withstand wind. You can sunbathe under this pavilion without worrying about getting sunburned. *Please note that the polycarbonate roof can only block UV rays, not high temperatures and strong light.
- [LARGE SPACE GAZEBO]:The fully assembled pergola measures 20' L X 12' W x 9.5' H and can cover 240 square feet. Spacious enough to accommodate 7 to 10 people for your party. This outdoor gazebo is perfect for an outdoor barbecue, sunbathing, meeting guests, or daily relaxation. It can also be set up as an outdoor parlor, or even a parking shed.
- [STURDY ALUMINUM FRAME]: Our gazebos for patios feature a rugged steel construction powder coat finish that won't scratch, peel, corrode, or rust. Comes with a pre-drilled base and is supplied with expansion screws for concrete floors. Designed for sturdy installation and helps maintain stability for years. Tip: If installing on wood floors, buyers need to purchase wood panel-specific expansion screws.
- [INCLUDE MESH CURTAINS & PRIVACY CURTAINS]: The hardtop gazebo comes with a double-track system for easy sliding. Removable curtains ensure UV and rain protection, while the equipped mesh curtain with zipper keeps good ventilation. Let you enjoy great privacy while having full airflow and a wide view of the outdoors.
- [MULTI SCENARIO USE]: Our backyard gazebo includes all necessary hardware and installation manuals and requires 2 to 3 people to complete the installation in approximately 5 hours. Use this garden gazebo to shade your garden, hot tub, or even an area for the kids to play. It can also be set up as an outdoor parlor, or even parking shed.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
We’re on Gram
@betweendecor_and_sprinkles
@dary_rem
@thezarajway
@aksana.yusupova
@joyfulfamusa
