HOMREST 13x24 FT Heavy Duty Carport, Portable Garage with Sidewalls, Gray
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$469.99
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- [2-Room Design for Parking & Storage] Unlike a standard single-space carport, this 13 x 24 ft portable garage includes a removable divider to create two separate functional areas. Use the larger section for your car, truck or SUV, while keeping bikes, lawn equipment, tools, firewood and seasonal gear organized in the other room. One shelter, two spaces, more ways to use your backyard or driveway.
- [Spacious 13 x 24 FT Multi-Purpose Shelter] The roomy 13 x 24 ft footprint provides plenty of covered space for vehicles, motorcycles, ATVs, garden equipment and outdoor storage. The two-room layout lets you separate parking from storage, helping reduce clutter and making frequently used items easier to access without taking up additional yard space.
- [Reinforced Galvanized Steel Frame] Built with a galvanized steel frame and reinforced roof structure for dependable everyday support. Multiple legs, roof support bars and secure connection points help keep the frame stable and evenly supported. Suitable for use as a portable garage, vehicle shelter, equipment storage shed or backyard utility space.
- [Water-Resistant PE Cover with Full Sidewalls] The durable PE cover helps protect your vehicle and stored items from sun, rain, dust and outdoor debris. Full sidewalls provide additional coverage and privacy, while the enclosed design creates a more protected space for both parking and storage. Ideal for keeping cars, bikes, tools and outdoor equipment together under one shelter.
- [Multiple Zipper Doors & Secure Anchoring] Multiple zipper doors provide convenient access from different areas of the carport, making the two-room layout easier to use without constantly moving items around. Mesh windows help improve airflow and natural light inside. Ground anchors, ropes and expansion screws are included to help secure the carport for everyday outdoor use.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
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