HOMREST 2-Person Indoor Infrared Sauna for Home, Far Infrared Sauna with Red Light Therapy, Chromotherapy Lighting, 6 Carbon Heaters & Bluetooth Speaker, Walnut
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- Comfortable Experience:Step into the ultimate retreat designed for two, this infrared sauna invites you and your family to unwind in total harmony. Equipped with built-in beauty lamps and protective glasses, it blends wellness with elegance. Effortlessly with adjustable temperatures up to149¨H and a 1¨C99 minute timer. Meticulously crafted for lasting quality and absolute peace of mind.
- 7 Color Light Automatic Change: Immerse yourself in ambiance with the 7-color automatic changing light. Choose from seven therapeutic hues¡ªviolet, rose red, indigo, green, yellow, white, and red, to perfectly match your mood. This dynamic feature creates a calming, relaxing atmosphere that elevates every moment of your sauna pod session.
- Enhanced Red Light Therapy Lamp: Our upgraded sauna delivers larger coverage and an optimized irradiation distance for a more potent phototherapy experience. Harness the power of advanced red light to promote deep detoxification, alleviate stress and insomnia, refine skin texture, and awaken a renewed sense of vitality.
- Considerate Design: Every detail is designed with your comfort in mind. Enjoy your favorite drink within reach with the built-in cup holder, while the smart temperature sensor and bluetooth digital control panel ensure precise, effortless operation. Breathe fresh air with the integrated oxygen bar, and enter and exit with ease thanks to the thoughtfully placed door handle.Relax and enjoy the indoor sauna!
- Premium Materials and Craftsmanship: Built with premium Canadian hemlock, the home sauna features a distinctive wave pattern that is as durable as it is beautiful. This natural, heat-resistant timber ensures a healthy and eco-friendly environment. The transparent tempered glass door enhances the elegant look while providing shatterproof safety, scratch resistance, and effective noise reduction. Quality and craftsmanship, in perfect harmony.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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