HOMREST 20" Outdoor Ceiling Fan with Light，IP65 Waterproof Plug in Ceiling Fan with Remote and 2 Downrods, Gazebo Caged Hanging Fan with 3 Color LED Light for Porch, Pergola, Canopy, Black
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$149.99
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- 【Durable Design】The ceiling fan is made of durable PC blades and metal frame. Designed with an IP65 waterproof rating, and we have equipped it with 2 downrods (8.5in, 12in) and wire, so you can use it anywhere, such as a beautiful courtyard, porch or gazebo.
- 【Convenient Remote Control】You can easily adjust the light, wind speed and wind direction of the fan through the remote control. The product is also designed with a timing function (0.5h/1h/2h) and a memory function. And to avoid losing the remote control, you can also fix it on the wall.
- 【Reversible DC Motor】The powerful motor ensures that the outdoor fan can stably adjust the 6 wind speeds and the wind direction. It can produce cold air in summer and increase the indoor temperature in winter. In addition, the product will not make any noise even at the highest wind speed.
- 【Adjustable LED light】 The outdoor ceiling fan with light is equipped with a 22W LED light. You can use the remote control to easily adjust the light brightness from 0% to 100%, or change the light color according to the usage scenario: warm light, cold light, natural light.
- 【Easy to install】Our ceiling fan with light does not require complicated installation. You can install it and plug it in within ten minutes. And there is a hook on the top, so you can hang it anywhere it can be hung.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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