HOMREST 20x20 FT Metal Carport with Reinforced Base and Waterproof Roof, Heavy Duty Garage Shelter for SUVs, Trucks and Boats, White
Regular price
$314.99
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- [High-Quality Fabric] The carport canopy is constructed from premium 140g PE fabric for lasting durability. It has a waterproof rating of 1000+ pressure resistance and UV protection levels 3 to 4, with strong resistance to water, UV rays, and tearing. Its protective design is well suited to regions with changeable weather.
- [All-Weather Protection] Designed for changing weather, this carport has a waterproof roof that helps keep the interior dry during rain, while its UV-resistant construction blocks harmful sunlight. It provides dependable shelter through rain, heat, and snow.
- [Versatile Use] This spacious car canopy can serve as a parking space, party marquee, or outdoor camping shelter, making it suitable for families, commercial premises, and farms. Its flexible design adapts to different environments and uses.
- [Reinforced Wind-Resistant Structure] The metal garage uses high-quality materials, reinforced supports, sturdy bases, guy ropes, and elastic straps. The robust integrated structure is designed to withstand strong winds.
- [Quick and Easy Assembly] This outdoor carport has a user-friendly design with clear, straightforward installation steps. Under normal circumstances, two or more adults can assemble the portable carport within half an hour.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
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