HOMREST 20x40 FT Outdoor Party Tent with expandable sidewall (sold separately), Heavy Duty Weekend Canopy with Carry Bags, 480GSM PVC Large Tent for Commercial Events, Parties, Weddings, White
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- UPGRADED GALVANIZED FRAME: This upgraded heavy-duty party tent adopts 1.5'' diameter powder-coated steel pipe and 1.65'' diameter metal connectors, which are rust-proof and durable. The special diagonal bracing structure makes the entire party tent more sturdy
- HIGH-QUALITY THICKENED PVC FABRIC: The roof of this wedding and event tent is made from premium 480GSM high-density PVC fabric, which is 100% waterproof, 99% UV-resistant, and tear-resistant, ensuring long-term durability in various weather conditions
- WIND PROTECTION SYSTEM: The wider wind rope and strong ground nails, as well as the base of the poles, make the whole tent more wind resistant. We recommend not using the tent in extreme weather conditions and taking protective measures when wind speeds reach 25 mph or higher
- MULTI-PURPOSE USE: Overall size: 20'Wx40'Lx12.4'H. This gazebo is a multi-purpose shelter that is the perfect tent for commercial or recreational purposes such as weddings, parties, events, and more. The spacious interior makes this tent also suitable as a carport
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DELIVERY & ASSEMBLY: The outdoor party tent is delivered in 3 boxes, and each box contains a 600D Oxford bag for easy carrying and storage. The instructions included with the box and the assembly video in the listing can help you assemble this canopy tent easily





About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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