HOMREST 3 IN 1 Futon Sofa Bed Convertible Recliner Lounge for Living Room with Reclining Backrest, Linen, Dark Gray
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About This Product
Our sofa chairs can achieve the free conversion of sofas, recliners and beds. Meet your all kinds of different needs. Moreover, the sofa bed is made of high quality steel frame, which is durable. Meanwhile, the seat part is filled with 25D sponge, which can provide excellent support. Besides, the backrest of the sleeper sofa can be freely adjusted in 5 levels. You can adjust to the right angle according to different needs in different environments. Whether you are reading, playing games or sleeping, you can find the most comfortable choice. The sofa bed is also very easy to install, with our assembly instructions, one person can easily complete the assembly.
What's Included?
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2 Toss Pillow(s)
Features
- 【3 in 1 Design】Our sofa bed can achieve the free conversion of sofa, recliner and bed to meet all kinds of your different needs. When you have guests at home, you no longer need to worry about their beds. Also, the retractable design saves you storage space at home.
- 【Sturdy and Durable】The sleeper sofa is made of high quality steel frame, durable. It can easily withstand up to 400lbs. Meanwhile, the seat part is padded with 25D foam, which can provide excellent support while enjoying softness.
- 【Easy Operation】The sofa bed couch comes with wheels underneath so you can easily pull it out by simply pulling on the drawstring. By lifting the part hidden under the sofa, you can easily transform from the sofa state to the bed state.
- 【5-position Adjustable Backrest】The backrest of the sofa chair can be freely adjusted in 5 positions. You can adjust to the right angle according to different needs in different environments. Whether you are reading, playing games or sleeping, you can find the most comfortable choice.
- 【Simple Assembly 】The fold out chair bed is pre-assembled before it is delivered to you. All you need to do is simply install it according to the installation instructions and you will have a sofa chair in quick time.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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