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Homrest 3-Seat Outdoor Porch Swing with Adjustable Canopy and Backrest, Brown
Regular price
Sale price
$239.99
Regular price
$499.99
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【660LBS STABLITY】
- HOMERST porch swing is constructed from all-metal frame.
- The metal pipe fittings on the top, sturdy hook and thickened seat tube can support a capacity of 660LBS
- Heavy springs connect the swing to the frame, ensuring a smooth, gentle rocking motion. We pay attention to the safety of consumers.
- Equipped with non-slip foot pads making the swing more stable.
【2-IN-1 DESIGN】
- Can easily turn into a comfortable flatbed by a simple lock and release system.
- Buckle the flat backrest on the anti-slip buckle, the limit stop provide double protection during your leisure time.
- Experience hours of relaxation with adjustable backrests and removable pillows, transforming the swing into a bed-like space.
【45 DEGREES CANOPY】
- This outdoor swing chair features a 45-degree adjustable canopy with a built-in tilt system, providing best shading experience.
- Allows you adjust canopy forward and backward to block the sun all day by adjusting a rotary knob.
- The polyester fabric is weather-resistant, fade-resistant & UV rays.
- If you want to do sunbathing, just remove the canopy.
【3 SEATERS WITH TRAYS】
- Our patio porch swing can ensure a comfortable seating experience whether from the spacious seat space or the thickened cushion.
- 2 side trays can help you storage Coke, mobile phone or food, and the tray is foldable, saving space.
- The meticulous manufacturing process of the patio swings guarantees that there would be no annoying noise during using it.
【ASSEMBLY & CUSTOMER SERVICE】
- Homrest porch swing comes with clear and simple instruction for assembling.
- Complete customer satisfaction is our top priority! If you have any questions about our products, please do not hesitate to contact us by email. We will spare no effort to assist you to solve any problem! Plus, we offer 1 year warranty for the swing. We wish you a happy shopping!
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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