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HOMREST 5-Piece Patio Dining Set, 4 Swivel Chairs & Large Round Table for Backyard, Deck, Patio
Regular price
Sale price
$549.99
Regular price
$999.99
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- 360-Degree rotation and swing£ºThe chair in this outdoor set supports 360-degree rotation and 15-degree gentle rocking motion, and comes with a waist pillow and high back for extra comfort. The round rotating base and ultra-wide seat design make the chair more stable.
- Round terrace table£ºWith a DPC top, this table can support a family dinner or party of 4 people. In addition, it comes with non-slip foot pads to ensure the safety of your meal, and the 1.96-inch umbrella holes fit most terrace umbrellas and can hold them in place to protect you from too much sun or heavy rain.
- Rugged and durable£ºThe chairs in this outdoor patio dining sets are made of high-quality rattan material for durable, all-weather use. The table and chair have a stable frame and can hold up to 150 pounds for the table and 350 pounds for the chair.
- Many scenario applies: The outdoor table and chairs for 4 mobile convenience, not only be applicable to the outdoor space, such as garden, lawn, terrace and swimming pool area, also is suitable for indoor use, such as kitchen and sitting room, let you enjoy the leisure time.
- Low maintenance and quick assembly: This patio dining set for 4 people only requires daily cleaning with water and a rag. We are equipped with detailed installation instructions and a full range of accessory tools to help you complete the installation quickly. If you have any questions, please feel free to contact us!
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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