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Homrest 6 Pcs Patio Furniture Set with Thick Cushion and Coffee Table, Light Gray
Regular price
Sale price
$589.99
Regular price
$1,399.99
Limited time offer
Get $10 off your first order! Use code: HOMREST10 at checkout. Learn more
Out of stock
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Payment & Security
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【UNIQUE DESIGN】
- This woven sofa features wide, comfortable, and practical armrests.
- The armrests are made with smooth plastic and have rounded edges, making them easy to rest your arms on.
- Curved edges help to prevent accidental bumps and bruises.
【HIGH-QUALITY MATERIAL】
- Rust-resistant and strong load-bearing iron frame, as well as all-weather durable PE hand-woven rattan and high-elasticity sponge.
- Features splash-resistant and UV-resistant properties and comes with a zipper design for easy cleaning and replacement.
【STORAGE COFFEE TABLE】
- The coffee table included with this woven sofa is designed with two layers of storage space, allowing you to keep your living area neat.
- The double-layered design is perfect for storing magazines, remote controls, or small items that tend to clutter up a room.
- The coffee table is durable and visually appealing.
【HUMANIZED DESIGN】
- The trapezoid backrest design helps to prevent tipping and ensures a stable seating experience.
- The backrest is also designed with a slight curve, providing additional lumbar support.
- Features a convex shape, which prevents sliding and provides enhanced comfort.
【ASSEMBLY & GUARANTEE】
- Assembly requires 1-2 hours with clear and simple instructions
- We are glad to provide friendly customer service if our furniture set has any shipping damage, defective, missing parts, or other issues.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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