HOMREST 7x11 FT Spruce Wood Greenhouse with Pergola, Walk-in Polycarbonate Greenhouse Kit with Top-Hung Windows, Built-in Workstation and Staging Shelves for Backyard Garden
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- 【Built to Endure】Engineered with a resilient wooden frame for superior strength, this greenhouse is independently proven to brave 100 mph winds and 30-inch snow loads. It creates a secure, weatherproof refuge for your cherished plants, season after season
- 【100% Spruce Wood】Treated with a professional-grade, outdoor waterproof coating to enhance its longevity and durability. All wood is sourced from sustainable forests in Finland, allowing you to enjoy nature while we collectively contribute to protecting our planet
- 【Premium Insulation】The roof and walls are crafted from commercial-grade, 8mm Polycarbonate Panels. Compared to standard double-layer panels, this polycarbonate greenhouse provides 30% better heat retention, making it a reliable greenhouse
- 【Great Ventilation】Equipped with a back panel vent and 2 top-hung ventilation windows, this outdoor greenhouse promotes natural airflow and pollination. This system effectively regulates internal temperature and humidity, helping prevent plant diseases and ensuring your plants thrive in an optimized growing space
- 【Spacious & Organized Interior】With 118 sq ft of interior growing space, this greenhouse kit includes a 3-sided built-in workstation. Ample room is provided for gardening tools, large pots, and elevated planters, making sowing, transplanting, and daily maintenance both easy and orderly
- 【Dedicated Vine Area】This walk-in greenhouse features a unique grape-stake trellis design, creating the perfect space for climbing vines, hanging plants, or decorative lighting. The external work shelf offers convenient access for harvesting fruits and pruning stems
- 【Tips】 Not recommended for harsh winters or heavy rain without a cover. This greenhouse will be delivered in 6 boxes
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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