HOMREST Electric Bike for Adults,1500/3000W Peak Motor, 26" Fat Tire E-Bike with 48V 13AH Battery, 25-36 MPH Max 62 Miles Electric Motorcycle, 7-Speed Electric Mountain Bicycle
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- 【POWERFUL 1500W PEAK MOTOR】Powered by a 1500W peak high-speed brushless motor, this electric bike for adults delivers strong acceleration and smooth climbing performance for daily commuting and outdoor adventures. Reach speeds up to 34MPH with confidence while easily handling city roads, hills, gravel paths, and light off-road terrain.
- 【48V 13AH BATTERY & 50 MILES RANGE】Equipped with a 48V 13Ah removable lithium battery, this adult electric bike provides an impressive riding range of 38-50 miles depending on riding mode, rider weight, and road conditions. The detachable battery design makes charging more convenient whether at home, in the office, or in the garage.
- 【3 RIDING MODES & 7-SPEED GEAR SYSTEM】Designed for flexibility and comfort, this e-bike features 3 riding modes including pure electric mode, pedal assist mode, and normal bike mode. Combined with a professional 7-speed gear system, you can easily adjust your riding experience for commuting, exercising, mountain trails, or long-distance travel.
- 【UPGRADED FRONT SUSPENSION 】The upgraded front fork suspension system effectively absorbs bumps and vibrations for a smoother ride on uneven roads. Paired with durable tires and an ergonomic seat design, this electric mountain bike provides enhanced stability, comfort, and control for both urban streets and outdoor trails.
- 【READY FOR COMMUTING & OUTDOOR RIDES】This electric bicycle comes with practical accessories including a phone holder, rearview mirrors, bell, and mudguards for added convenience and safety. Arriving 85% pre-assembled for quick setup, this commuter e-bike is perfect for daily commuting, weekend adventures, and outdoor riding enjoyment.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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