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HOMREST Metal Planter Box with Trellis, 71"x 47"x 16" Raised Garden Bed with Trellis, Planter Box Trellis with Privacy Screen and Drainage Holes, White
Regular price
Sale price
$149.99
Regular price
$269.99
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Get $10 off your first order! Use code: HOMREST10 at checkout. Learn more
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- Durable Metal Construction for Outdoor Use Constructed from sturdy metal with a powder-coated finish, this planter box with trellis is designed for reliable outdoor use. The protective coating helps resist moisture and everyday weather exposure, making it suitable for patios, balconies, and garden spaces
- Integrated Planter Box with Trellis Design This dual-purpose design combines a spacious planter box with a vertical trellis to support climbing plants. It encourages upward growth, maximizes planting space, and adds structure—ideal for vertical gardening in limited outdoor areas
- Stable Base with Deep Planting Bed A weighted base helps improve stability during daily outdoor use. The 12-inch deep planting bed provides ample room for healthy root development, suitable for flowers, herbs, vegetables, and climbing plants
- Efficient Drainage for Healthier Roots Equipped with 12 oversized drainage holes, each 1.5 inches in diameter, this planter allows excess water to drain efficiently. The enhanced drainage design helps reduce water buildup and supports balanced soil moisture
- Natural Privacy Solution with Flexible Placement Used individually or arranged side by side, this planter box with trellis can function as a natural privacy screen. As plants grow along the trellis, they help define outdoor areas and provide partial visual separation
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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