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HOMREST Outdoor Patio Furniture Set, 7-Piece Half-Moon Wicker Patio Sofa Set with Storage Table, Brown & Beige
Regular price
Sale price
$659.99
Regular price
$1,099.99
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- Outdoor Patio Furniture Set: This patio furniture set includes 4 x armless sofa, 2 x armrest storage box, 1 x round table, provide a spacious space for your family or friends to enjoy ample warmth and a romantic bonfire atmosphere. This practical patio conversation set is the perfect addition to your outdoor space
- Half Moon Design: Our outdoor patio furniture set features a unique halfmoon design that adds a touch of elegance and sophistication to your outdoor space. The curved shape creates a cozy and intimate seating area that is perfect for entertaining guests or lounging with your loved ones.
- Spacious & Comfortable Outdoor Furniture: The comfy cushions are made of thick sponge pads and high-density foams, provide excellent comfort. The patio furniture set features a generously sized deep seat providing a lot of space, can make you lie down for a long time
- Thick Cushions & Removable Outer Cover: The outdoor patio furniture features thick cushion outdoor fabric that is specially designed for outdoor use which has excellent water, and stain resistance.The removable outer cover makes washing a breeze, ensuring your outdoor sofa stays fresh and ready for your next gathering or relaxation time
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Tempered Glass Round Table: It is a great idea to keep books, drinks, food in. This is the perfect conversation seating set if you have an outside space, you can still enjoy a cup of coffee under the sun, or have a few drinks with friends
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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