Patio Folding Chaise Lounge Chair Set of 2, Portable Outdoor Chair with Detachable Pocket and Pillow（Black）
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【ADJUSTABLE BACKREST AND FOOTREST】 The folding outdoor lounge chairs is designed with a 4-position adjustable backrest and 2-position adjustable footrest, which can not only recline and sit up but also flat down, whether you want to read books, sunbathe, listen to music, or rest, it can meet your needs. (Notice: Please make sure the snap joint is fixed after every time adjustment.)
【DURABLE AND COMFORTABLE MATERIAL】 Equipped with a sturdy U-shaped steel frame, ensuring strong support and stability, the beach recliner features a high load bearing of 350 lbs. In addition, the anti-skid and anti-sink footpads make the chair not easy to sink into the mud or sand. Moreover, the fabric is breathable and comfortable on the skin, and easy to clean.
【EASY STORAGE AND TRANSPORTATION】The lounge chair can be folded and unfolded in 8 seconds, so you can not only store it under the sofa, bed, or lean against the wall but also take it out on the car trunk for outdoor camping or beach sunbathing. The portable chair only weighs 15 lbs for effortless movement.
【DETACHABLE PILLOW AND POCKET】 The lounge chair comes with a comfortable padded pillow that can be removed to meet your different needs. It can be used as lumbar support. You can also put your magazines, books, or phone in the conveniently attached side pocket.
【COUNTLESS USES FOR DIFFERENT LOCATIONS】 Our lounge chaise can be used indoors and outdoors because of its weather-resistant design. Durable steel material and waterproof fabric ensure its durability and long service life. You can use it in garden, beach, lawn or backyard. (Notice: Do not expose to the sun for a long time to avoid fading, please fold it away when not in use.)
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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