HOMREST 4-in-1 Bedside Commode Shower Wheelchair for Elderly and Disabled, Commode Chair with 4 Lockable Wheels, Detachable Bucket, Padded Seat and Armrests, Flip-Up Footrest, Black
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$129.99
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- 4-In-1 Multi-Functional Design: The 4-in-1 multi-functional chair can be used as a toilet chair, shower chair, wheelchair and regular chair. It conforms to ergonomic design and is suitable for use in hospitals and homes. In addition, the bucket with a lid under the toilet seat can be easily removed, so you can use it safely on the toilet.
- Adjustable Design: This commode chair features a 3-level height adjustment design, suitable for people of different heights to achieve the best comfort. In addition, the pedal can also be folded, leaving more space for you to stand or sit. It supports up to 300 pounds, ensuring stability and safety for the elderly, the disabled and pregnant women.
- Anti-Rust All-Aluminum Easy-To-Clean Seat: This shower wheelchair is very easy to clean and maintain. It features a waterproof PU seat cushion with a smooth surface that is resistant to dirt. The all-aluminum frame ensures durability and is highly suitable for damp environments such as bathrooms, allowing you to no longer worry about rusting.
- Silent Anti-slip Wheels: This rolling shower chair can be moved easily between rooms. It is equipped with 4 360° smooth rolling wheels. During use, the lock brake will fix the chair in the right position to prevent slipping. More importantly, it adopts medical silent wheels, which will not disturb others when moving.
- Humanized Design: Specifically designed for long periods of sitting, this senior potty chair features soft-padded armrests and a supporting backrest. The footstool allows you to find a perfect position to rest your legs and feet. To provide you with a better user experience, we have launched a detachable cup holder that can hold water cups, enhancing the convenience of use.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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