Homrest 12' x 14' Hardtop Gazebo Outdoor Double Roof with Curtains and Netting, Anti-Rust Coating Frame
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- Metal Double Roof: Our iron double roofs can enhance the air circulation in the hardtop gazebo, which is beneficial to resist strong winds. The use of metal roof coating can effectively block UV rays and withhold heavy snow, at the same time has the effect of anti-corrosion and waterproof. This gazebo is durable and a good choice.
- Weatherproof Metal Frames: The 4 rustproof iron pillars of our outdoor gazebo are designed with a triangular structure, bolt connections, and welded T-frame making them more stable. Stands with pre-drilled bases that are specially designed for all kinds of uneven ground and can be installed in different outdoor situations.
- A Variety of Applications: This 12'X14' weather-resistant gazebo is built to withstand the elements for year-round use and is perfect for a variety of events, such as family gatherings, BBQs, parties, etc. This pavilion gazebo enriches your outdoor living because it can easily accommodate sofa sets and dining table sets.
- Netting & Curtains & Hooks: This patio gazebo has a double-track system that allows for double-layered sidewall and sliding each layer with ease. Two side zippered privacy curtains and mosquito netting protect you from the insects, sun, and rain while still having full airflow and visibility. Because of hooks, you can install lights and fans to decorate the gazebo.
- Easy To Assembly: The large size allows your family and friends to enjoy the great outdoors in your patio, backyard, deck, etc. Homrest hardtop garden gazebo will come with 4 boxes, please collect them all before installing them. If you have any questions, please feel free to contact us.
Specification
|
Frame Color |
Aluminum, Iron |
|
Curtain Color |
Khaki |
|
Netting Color |
Brown |
|
Frame Material |
Coated aluminum |
|
Top Material |
Galvanized Steel? |
|
Curtain Material |
170g M2 peripheral cloth |
|
Netting Material |
270g Textilene |
|
Overall Size |
14¡¯ L x 12¡¯ W x 10.17¡¯ H |
|
Edge Height |
6.63¡® |
|
With Ground Stake |
8 |
|
Minimalistic Design |
Yes |
|
Assembly |
3-5hrs w/ 4-6 people |
|
Snow?Capacity |
2500?lbs |
|
Fade Resistant |
All-weather use |
|
Anti UV |
Block 99% rays |
|
Max. Wind Scale |
40mph |
|
Snow Load |
<2" |
|
Zippered Mesh Netting |
4 |
|
Privacy Curtain |
4 |
|
Box Qty. |
4 |
|
Shipping Carrier |
UPS/Fedex |
|
Shipping |
Free shipping |
|
Suitable For |
Outdoor |
Package Included
- 1*Aluminum Frame Set
- 1*Steel Hardtop Set
- 1*Curtains & Netting Set
- Hardwares and manual
PRECAUTIONS
- The 12'x 14' describes the measurements from eave edge to eave edge. For more details about dimensions, kindly check the image.
- Packages will come in 4 cartons. Assembly required Approx. 5 hours with 2-3 people. Please collect all cartons and prepare ladders and gloves before installing.
- The waterproof performance of the roof system is closely related to installation. So please strictly follow the instructions.
- Before using the gazebo, please be certain that the four anchoring stands are sturdily anchored into the ground.
- Theoretically the snow capability is 2500 lbs(1.85'' thickness of snow on the roof) and the wind rating is 40 MPH. But it is still necessary to clean up the snow in time.
- Theoretically the gazebo may heat quickly under sunshine and reach a higher temperature. But the temperature depends directly on sunlight intensity.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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