HOMREST 10' x 12' Louvered Pergola with Pull-Down Screens, Aluminum Outdoor Pergola with Retractable Roof for Patios, Decks & Backyards, Black
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Enhance your outdoor living space with this 10' x 12' adjustable louvered pergola, designed for lasting durability, comfort, and modern style. The louvered roof sections rotate from 0° to 90°, giving you flexible control over sunlight and airflow. For added privacy and shade, the pergola includes four side screens. Using the bottom bar, each panel can be raised or lowered with ease and retracted smoothly into the housing when not in use. Built with a reinforced, powder-coated aluminum frame, this metal pergola is rust-resistant and engineered to withstand changing outdoor conditions for long-term use. The integrated drainage system then directs rainwater through concealed roof gutters and down the posts, helping keep the space below dry and comfortable. With a team of four people, installation can typically be completed in a few hours, so you can start enjoying your upgraded outdoor living space sooner.
Adjustable Louvered Roof: Designed with a durable aluminum louvered roof, this pergola features an easy-to-use hand crank that allows you to adjust the louvers from 0° to 90° effortlessly. Enjoy flexible protection from sun, rain, and wind for year-round comfort.
Built-In Drainage System: The upward pre-bent louvers help prevent sagging while efficiently channeling rainwater into the integrated drainage system. Water is then directed through concealed roof gutters and down the posts, helping keep your patio, balcony, or deck dry and free from water buildup.
Premium Aluminum Frame: Crafted from powder-coated aluminum frame, this outdoor pergola is designed to withstand harsh weather conditions. When securely anchored with expansion bolts on a solid surface, it ensures long-lasting durability while maintaining its sleek black finish season after season.
4 Adjustable Side Screens: Enjoy added privacy and shade for a more comfortable outdoor space. You can easily adjust each panel to your preferred height using the bottom bar, and retract them smoothly into the housing when not in use.
Modern Design: Featuring a sleek black aluminum frame, clean lines, and a contemporary silhouette, this 10' × 12' pergola with louvered roof adds a sophisticated touch to any outdoor space. Perfect for dining, relaxing, or entertaining in style.
Specifications:
Color: Black
Material: Aluminum
Size: 12'L x 10'W x 8.1'H
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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