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HOMREST 12x16ft Louvered Pergola with 6-Panel Pull-Down Screen, White
Regular price
Sale price
$3,499.99
Regular price
$9,999.99
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Get $10 off your first order! Use code: HOMREST10 at checkout. Learn more
Available in stock (30)
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【DELUXE ALL-SEASON SCREENS】:
- This louvered pergola features versatile pull-down screen that surrounds it, providing weather resistance against wind, rain, and sunlight.
- The 6 screen panels are slightly transparent, allowing light to shine through, while also ensuring some privacy and protecting you from UV rays.
- Effortlessly lower the screen to your desired height using the integrated spring-loaded runners.
- When not in use, manually lift it upward for smooth retraction into its casing.
【VERSATILE ROOF CONTROL】:
- The adjustable louvered roof, operated with crank handles, allows you to effortlessly and promptly choose the desired level of coverage, ranging from direct sunlight to shaded areas, and even providing 100% water-tight shelter - or anything in between.
- The roof vanes, evenly split (50/50), allow independent control over each half of the pergola, providing customized exposure to sunshine or shade by adjusting the louvers from 0° to 135°.
【BUILT-IN DRAINAGE SYSTEM】:
- Easily weatherproof your space by closing the louvered roof in changing weather. Rainwater on the louvres flows into guttering channels, draining through the legs to the ground.
- This drainage system prevents water drips on furniture, ensuring comfort and facilitating maintenance.
【HIGH QUALITY MATERIALS】:
- The robust aluminum frame, powder-coated in matte dark grey/matte white, ensures durability with rust-free, weatherproof, and UV-protected properties.
- This guarantees lasting enjoyment of your outdoor space without color fading and provides protection from harmful UV rays.
- The pergola comes equipped with pre-drilled bases and expansion anchor bolts, ensuring a straightforward installation on any flat, solid surface.
【FUNCTIONALITY MEETS OUTDOOR HARMONY】:
- HOMREST's aluminum louvered pergolas are crafted for both residential and commercial use.
- All of our pergolas come with full assembly instructions and can be easily self-fitted within 3-6 hours, ideally with two or more people to help, along with an array of tools.
- Any questions? Get in touch with us, we will be happy to help.
About Homrest
Founded in 2019, we are a new yet fast-growing national furniture brand led by a team of people who are truly passionate about the industry and the people we serve, and we are consistently growing our operations in other parts of the world.
1. Shipping & Address Changes
- Before Shipping: If you need to change your shipping address, you must contact customer service before the order is dispatched.
- After Shipping: Once the order has shipped, the address cannot be changed directly. If an address correction is required mid-transit, carriers (UPS or FedEx) will charge an address correction fee of $18 per box.
- Disclaimer: Homrest is not responsible for lost packages resulting from an incorrect shipping address provided by the customer.
2. Cancellation Policy
Because Homrest items are oversized furniture, cancellations are handled strictly based on the order status:
- Unpaid Orders: Automatically canceled by the system.
- Canceled Before Shipping: Eligible for a 100% full refund.
- Canceled After Shipping (In Transit): Only an 80% refund will be issued. Additionally, UPS or FedEx will charge a package interception fee of $18 per box.
- "Label Created" Status: Once an order enters this status, it can no longer be canceled directly. You must contact customer service for further details.
3. Returns & Refunds
Key Requirements
- Time Limit: Return requests must be submitted within 60 days of receiving the order.
- Item Condition: Items must be unassembled, unused, unwashed, unaltered, undamaged, and in their original packaging with original tags attached.
- Authorization: Unauthorized returns will not be accepted.
4. Exchange Policy
- Homrest does not offer direct exchanges due to the logistical difficulties of shipping oversized items.
- If you ordered the wrong item, Homrest offers 2 solutions:Accept a partial refund from customer service and keep the item.Contact customer service to request a return under the "Non-Quality Issues" policy, then place a new order.
5. How to Handle Specific Issues
Damaged or Wrong Item Received
- Immediately contact customer service and provide:Photos of the damaged/wrong item.The item SKU number on the box.The barcode label.The shipping tracking label.
- Solutions for Wrong Items: You can keep the incorrect item at a discounted price, or return it for a full refund/correct replacement once tracking shows it is back with UPS/FedEx.
- Solutions for Damaged Items: Depending on the severity, Homrest will offer a part replacement, a partial refund, or a full refund.
Lost Packages
- If the provided address was correct: Check your surroundings, ask neighbors, and contact the carrier first. If it is still missing, contact Homrest with your order and tracking number. They will open a lost package claim with the carrier (investigation takes about a week) and assist you.
- If the provided address was incorrect: Homrest is not liable for the loss.
6. Warranty & Support Contact
- Warranty Period: All products come with a 12-month warranty from the date of delivery (excludes manual damage, misuse, or damage caused by logistics/severe weather).
- Price Matching: Prices fluctuate based on the market. Homrest does not offer refunds for price differences.
- Customer Support Email: service@homrest.com
- Customer Support Phone: 888-676-6299
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